Business Administration Specialist - Senior Living (40% Travel)
Discover Your Purpose with Us at Discovery Management Group!
As Business Administration Specialist, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role:
As the Business Administration Specialist, your role includes collaborating with leaders at all levels to enhance performance across communities by analyzing, tracking, and improving key business office functions and operational processes. You’ll lead and support community business office activities (HR, hiring support, audits, training, financial reviews, collections), serve as a resource to Executive Directors and Business Office Managers, and help ensure orderly, efficient, and compliant operations across the Management Company Business Unit.
Position Highlights:
- Status: FULL TIME
- Schedule: 9 a.m. to 5 p.m. Monday-Friday
- Location: REMOTE - Central U.S. near a major market or airport
- Rate of Pay: $75k to $80k
- Travel: 30%-40%
What You’ll Do:
- Collaborate with management to identify and deliver required administrative support to communities, including hiring support, HR audits, compliance, training new Executive Directors and Business Office Managers, financial reviews, and collections
- Partner with community leaders to implement policies, develop improvements, and drive standard work across business office functions
- Serve as a resource to Executive Directors and Business Office Managers for training, ad hoc analyses, and problem-solving
- Identify deficiencies and recommend action plans, immediate process changes, and training/development solutions
- Draft and distribute regional/market presentations to stakeholders and, as needed, to regulatory/government agencies
- Maintain the organization’s administrative policies and procedures manual
- Track audits to help ensure compliance with applicable health, building, regulatory, and safety licensing requirements
- Organize and coordinate inter- and intradepartmental operations as assigned
- Provide guidance to Business Office teams and evaluate performance; resolve issues promptly
- Collaborate on annual administrative budgets and monitor spend; support collections and financial reviews
- Perform other related duties as assigned to support consistent, effective operations across communities
Qualifications:
- Bachelor’s Degree in Human Resources, Business Administration, or related field preferred
- Minimum five (5) years of leadership experience in Operations, Financial Planning, and/or Human Resources; or equivalent combination of education and experience
- Valid driver’s license required
- Extremely proficient with Microsoft Office Suite; ability to learn organization-specific systems, recordkeeping, and protocols
- Strong written and verbal communication skills; able to present clearly to diverse audiences and write routine reports/correspondence
- Excellent mathematical/analytical skills (rates, ratios, percentages; ability to draw/interpret graphs; analyze statistical data)
- Demonstrated proactive thinking, sound judgment, and problem-solving ability; able to work under pressure and meet deadlines
- Highly organized with above-average prioritization skills; able to work independently with minimal supervision in a fast-paced environment
- Team-oriented with relationship-building skills and the ability to give/receive direction and feedback
- Ability to travel as business needs require [e.g., 30–40% as indicated for this role]
Why Join Us?
- Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
- Thrive in a purpose-driven environment that puts residents first
- Join a collaborative, supportive leadership team that values your voice
- Build meaningful connections and create lasting impact for residents and their loved ones
Benefits You’ll Enjoy:
- Competitive wages
- Early access to earned wages before payday!
- Flexible scheduling options with full-time and part-time hours
- Paid time off and Holidays (full-time)
- Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
- 401(K) with employer match
- Paid training
- Opportunities for growth and advancement
- Meals and uniforms
- Employee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.